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Gym managers should treat their role like that of a theatre manager and focus on getting
the public through the door by promoting and selling an unmissable experience.
news •
28 Sep 2015
New Pure Gym ambassador Sir Chris Hoy is on a mission to get the public moving
HCM issue 9 2015
Touchstone Partners’ Tim Baker looks at the journey to becoming – and staying – a health club member
HCM issue 10 2015
Mindbody, the cloud-based business management
software and payments platform for the wellness
services industry, has released Class Check-in.
product innovation •
10 Aug 2015
Six time Olympic gold medal winner Sir Chris Hoy has invested in Pure Gym and will
partner the group as a special adviser.
news •
25 Jun 2015
The ability to buy online is key for consumers – so how should membership sales be managed in this context?
HCM issue 7 2015
The future of retention is not about reacting to lost members, but about creating proactive customer care. Dr Paul Bedford reports
HCM issue 7 2015
How can member feedback be gathered and used by the fitness industry to refine its offering? Jon Nasta reports
HCM issue 7 2015
The CORE by Premier software solution meets the growing needs of your health and fitness business
HCM issue 6 2015
MoveGB’s innovative membership model is a risk-free and lucrative proposition for operators, says MD Justin Mendleton
HCM issue 6 2015
Ninety per cent of exercisers say they prefer to work out in a group – ensure your group exercise timetable has pulling power, says Les Mills UK
HCM issue 3 2015
Les Mills United Kingdom (LMUK) chief executive Keith Burnet and customer experience
director Martin Franklin have both been promoted as part of a top level reshuffle.
news •
16 Feb 2015
Leisure-net Solutions will soon kick off its physical
activity management training scheme having become
– along with Right Directions – the first accredited
CIMSPA Skills Development Partners for Endorsed
Training.
news •
17 Nov 2014
Les Mills UK has added four new members to its team as it gears up for a busy
couple of months in terms of events and product launches.
news •
03 Nov 2014
David Hopkins, MD and founder of mystery shopping and research company Proinsight, on turning everyday insights into profits
HCM issue 10 2014
When planning a new schedule for your facility, remember to apply the ‘four Cs’, says Everyone Active’s James Bowden
HCM issue 9 2014
Health club franchise énergie Group has taken the unusual step of teaming
up with summer Hollywood blockbuster Hercules to launch a new fitness
campaign encouraging members to ‘train like a Gladiator’.
news •
21 Jul 2014
The shortlist is announced for the 2014 Members' Choice Health Club Awards. Is your club in the running?
HCM issue 7 2014
UK budget gym operator The Gym Group has appointed Jim Graham as chief
operating officer.
news •
16 May 2014
Leading figures from the health and fitness industry have today warned that
companies must adapt to the changing market exemplified by the surge of
microgyms to avoid being left behind.
news •
30 Apr 2014
Leisure-net Solutions and David Monkhouse Consulting have announced they
are to merge as of 1 April, having found significant synergy between the two
leisure consultancies while working together on recent projects.
news •
28 Mar 2014
Scottish Leisure Trust Inverclyde Leisure has decided to implement an offering
from Legend Club Management Systems to help improve customer experiences
and operational efficiency across 13 of its facilities.
news •
11 Mar 2014
Retail Business Technology Expo (RBTE) is Europe's
largest and fastest growing retail, hospitality and
leisure event and the must attend event for your
calendar.
product innovation •
11 Feb 2014
Henry Mason of trendwatching.com outlines the key
consumer trends for the fitness sector to run with in 2014
HCM Handbook 2014
trendwatching.com's Henry Mason identifies some of the key consumer trends for the fitness sector to run with in 2014, from Crowd Shaping to The Internet of Caring Things
HCM issue 1 2014
The CEO of LA fitness talks to Kate Cracknell about the recent launch of its premium LAX brand
HCM issue 1 2014
Fifteen years after penning The Experience Economy, Pine and Gilmore are still inspiring businesses to create original and memorable customer experiences
HCM issue 10 2013
New study will investigate the links between member characteristics, motivations, values, club activities and retention, says Dr Melvyn Hillsdon
HCM issue 9 2013
Today's multi-faceted spas have important lessons to teach health clubs about the customer experience, says Liz Holmes
HCM issue 8 2013
Full details of the just-released 2013 Members' Choice Health Club Awards shortlist
HCM issue 8 2013
Latest News
Sport England’s This Girl Can team has launched a new campaign, Let’s Get Out There, ...
Latest News
Improving physical strength and fitness, mental health and confidence are the main reasons for joining ...
Latest News
Speaking to HCM, global CEO of Lift Brands, Ty Menzies, has confirmed that the company ...
Latest News
Planet Fitness has announced the repurchase of 314,000 shares at a rate of US$20 million. ...
Latest News
Xponential Fitness today indefinitely suspended founder and CEO, Anthony Geisler, saying it had been notified ...
Latest News
Fast Fitness Japan, master franchisee of Anytime Fitness in Japan, has acquired Eighty-8 Health & ...
Latest News
Xplor Technologies has unveiled a financing solution for small businesses, which aims to counter the ...
Latest News
HoloBike, a holographic training bike that simulates trail rides in lifelike 3D, is aiming to ...
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and
Adam Daniel have been designed to empower
your team and transform your service
HCM promotional features
Sponsored
GymNation is pioneering the future of
fitness with software specialist Perfect
Gym providing a scalable tech platform
to power and sustain its growth
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
Francesca Cooper-Boden says
health assessment services can
boost health club retention
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal
trainers in your club, with the ground-breaking Brawn platform.
HCM magazine
The European fitness sector is beating pre-pandemic numbers according to the 11th annual European Health & Fitness Market Report 2024 from Deloitte and EuropeActive, as Karsten Hollasch reports
HCM magazine
Consumers’ growing love of strength training is to be welcomed, as this long-neglected modality has a renaissance, however, it’s vital we continue to make the case for cardio
HCM magazine
Speaking on the LIFTS podcast recently, Xponential Fitness CEO Anthony Geisler said participation in studio cycling is down globally. Kath Hudson decided to investigate
HCM magazine
HCM People
Belinda Steward
MD of leisure, health and wellbeing, Places Leisure Places Leisure“We need to make it automatic that when people go to their doctor, they’re offered exercise rather than medication where appropriate”
HCM magazine
HCM People
Ross Stewart Campbell
CEO, BeyondActiv“We have a fantastic opportunity in front of us to realise our vision of a happier and healthier world”
Read the latest issue
Featured supplier news
Complaints about group exercise have become a thing of the past for the Reynolds Group
thanks to its partnership with CoverMe, a digital platform that simplifies group exercise
and PT management for clubs and instructors.
Featured supplier news
Places Leisure is a leading leisure centre operator with a mission to create active places
and healthy people for communities to thrive.
Company profiles
Speedflex offers safe and effective, high intensity but low impact HIIT training in a variety ...
Company profiles
For over 50 years Les Mills has been leading the way in fitness to inspire ...
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